Customer Info

Reservation Info

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Reservation Policy » While the booking is confirmed (by email), the payment will be processed. A hotel voucher will be sent directly to the hotel where you have made your reservation. You will also be able to print your reservation confirmation voucher as you may be asked to produce it at the front desk at the time of checking in. Generally you are requested to present your identification to the hotel reception at the time of checking in.

Cancellation Policy » If a booking is cancelled before 45 days of arrival, there will be a 10% cancellation charge. If a booking is cancelled before 16 days and within 44 days of arrival, there will be 1 night retention charges. If a booking is cancelled within 15 days of arrival there will be 100% cancellation charges. Refunds would be issued to a client vide bank transfer. Incase of credit card payments, the refund amount would reflect as a credit on one´s credit card.